18 Mrz 2019

Vollzeit IT Support Engineer (f/m/d)

über Campusjäger GmbH – Posted by campusjaegerAnywhere

NOTE: This job listing has expired and may no longer be relevant!

Jobbeschreibung

Your Responsibilities

  • Taking ownership for the IT support department
  • Building and fixing machines/hardware and resolving any equipment issues
  • Troubleshooting software issues, offering first level support to a studio of over 100 people, at present
  • Communicating and working with a wide range of people, with the ability to understand their needs and translate that into actions
  • Managing account license and permissions across Email and multiple cloud based services
  • Taking care of assigning new permissions for new starters or internal changes
  • Ordering and setting up machines for interviewees and new starters, making the process as smooth and quick as possible, including finding new ways to improve IT onboarding
  • Sharing the ownership for local infrastructure such as the alarm system, room booking system etc

Your Skillset

Required:

  • A keen interest to forge a career in IT support
  • A strong knowledge of both Windows and Mac operating systems
  • Experience with setting up, fixing and maintaining hardware
  • Strong problem solving skills with a tenacity to overcome all problems through research, learning and trial and error
  • The ability to take ownership and initiative to find solutions to problems and also improve our processes as the company scales
  • Must be a strong communicator with the ability to work across all company departments and at all levels. Have patience to handle first line requests and trouble shoot for non-technical people
  • Have a hands on mentality, with the ability to identify problems and proactively fix them
  • Ability/willingness to occasionally work outside of working hours to ensure that a problem is resolved, should one arise

Desirable:

  • A passion/interest in video games
  • German language skills would be beneficial, but are not essential
  • Knowledge of programming or scripting languages is beneficial, such as; Bash, Perl, Powershell or similar
  • Previous network infrastructure maintenance experience

What we offer

  • Team – A position in a driven and brilliant international team
  • Rapid Development – An organisation truly dedicated to getting things done as fast and elegantly as possible
  • Autonomy – We have a flat hierarchy and value people who take on responsibility, ownership and can contribute to our games from their first day
  • Opportunity – We offer career progression, training and opportunities to impact a growing company. We regularly hire people with potential and have seen many interns and working students join us permanently
  • Players – We’re aiming to be one of the most player centric companies in the world. Working on a live game ensure your work is seen by millions and you will gather rapid feedback from the players
  • Training – A personal learning budget of €1,000+ to spend on learning and development, including books, workshops and attending conferences. We also offer in-house training such as coding classes
  • Studio – A modern workspace with state of the art tech, based in Berlin
  • Equipment – The newest technical equipment, including laptops and phones, which may also be used in your free time – you get a new one every 2 years
  • Food and Drinks – Fresh fruits to keep you healthy and fresh coffee to keep you alert. We also have a fully stocked fridge; Smoothies, Coke, Club Mate, beer etc
  • Health and Fitness – We pay €50 towards a monthly gym membership or a fitness activity
  • Competitive Salary – We believe that top performance should receive top payment
  • Profit Share – Full-time employees also get the chance to financially profit from our unique company share/stock option program
  • Relocation – Relocation support to help you move to Berlin
  • Parties – Regular company parties to celebrate, including Summer, Christmas and key company milestones
  • Team Events – We regularly have events like bowling, BBQ’s and Movie nights. This year we went to Tenerife for a company holiday!
  • Wisdom and Waffles – Industry thought leaders join us to share their knowledge with the team
  • Friday Celebrations – Company provided dinner and drinks on Friday afternoons

 

Interested? We are looking forward to your application via Campusjäger!

How to Apply

For more information or to apply visit: https://www.campusjaeger.de/s/O0PRl-it-support-engineer-f-m-d

Job Types: Vollzeit. Job Tags: festanstellung and it & development.

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