6 Dez 2017

Vollzeit Technical Support Engineer (m/f) – Karlsruhe

über Campusjaeger GmbH – Posted by campusjaegerKarlsruhe, Baden-Württemberg, Deutschland

NOTE: This job listing has expired and may no longer be relevant!


Your Position

This position is part of our European Technical Support Organization. You have to:

  • Provide technical support to satisfy customer’s request
  • Manage and handle all possible platforms used and supported by our products, including Host machines (e.g. PC, Stand-alone), Operating systems (XP, Win7-10), Compilers (e.g. C#.NET), Industrial protocols and other related areas
  • Provide expert hotline support to customers for the Company Vision and Identification Products family
  • Identify customer’s problems, duplicate them and provide adequate solution on both Hardware and Software issues in the shortest timeframe
  • Escalate bug-related issues to Corporate Product Engineering
  • Perform other related duties as required
  • This position is office-based. Travel requirements within Europe / USA are very limited
  • This position takes advantage of the excellent international teamwork in an inspiring and highly energetic environment

Your Required Profile


  • Technical background education in an engineering field such as Automation, Electrical Engineering, Mechanical Engineering, Optics or equivalent
  • At least 1 year training in programming in VB.NET, C++ or C#” language is nice to have, Java-script
  • Knowledge of basic optics is also nice to have


  • 2+ year experience in a similar position, acquired in an industrial application environment
  • Experience in using vision or identification systems, image processing, optics, robots or PLCs, will be of benefit

Personal Qualities

  • Fluency in English and in German (spoken and written) is mandatory. Any additional language like French, Italian or Spanish etc. would be highly valuable
  • Team player and enjoy working with customers, must be sensitive to customer situations
  • Good analytical and problem solving skills
  • Good presentation, communication, organizational and interpersonal skills

How to Apply

Online bewerben über:

Job Categories: Administration. Job Types: Vollzeit. Job Tags: it & development.

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